Who we are

Our website address is: https://homeappliancesandgadgets.com

Last updated: November 01, 2024

At Uccharya Networks India Pvt Ltd, we prioritize your privacy and are committed to protecting the personal information you provide while using our website, trendytechgoods.com. This privacy policy explains how we collect, use, and protect your information when you interact with our website and services.

1. Information We Collect We collect the following types of information:

• Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.
• Non-Personal Information: This includes data such as your IP address, browser type, operating system, and browsing behavior on our website. This helps us improve the functionality and performance of our website.

2. How We Use Your Information We use the information collected to:

• Process and fulfill your orders.
• Provide customer support and respond to your inquiries.
• Send updates, promotions, and newsletters, if you have subscribed.
• Improve our website’s functionality and enhance your shopping experience.
• Prevent fraudulent activity and ensure the security of your transactions.

3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners to:

• Facilitate payment processing.
• Deliver your orders via shipping services.
• Provide customer support and marketing services.

These service providers are required to maintain the confidentiality of your information and use it solely for the services they provide to us.

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to:

• Enhance your shopping experience by remembering your preferences and browsing history.
• Analyze website traffic and usage patterns to improve our services.

You can control or disable cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

5. Data Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal information, subject to legal and contractual obligations.
• Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at uccharyanetworksindia@gmail.com or call +91 81470 62398.

7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the effective date.

Data Retention Policy

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.

Retention Periods for Different Data Types:

1. Account Information:
   Your account information (such as name, email address, and contact details) will be retained as long as your account remains active. After account closure, this data will be retained for up to 90 days to comply with legal or regulatory obligations.
2. Order and Transaction Data:
   Data related to orders and transactions, including billing and shipping information, will be retained for 90 days to comply with tax and accounting regulations.
3. Marketing Data:
   If you have opted in to receive marketing communications, we will retain your marketing preferences until you unsubscribe. Once unsubscribed, limited data will be retained to ensure no further communications are sent.
4. Customer Support Data:
   Any data related to customer support inquiries or complaints will be retained for up to 90 days after resolution to ensure quality assurance and compliance with consumer protection laws.
5. Cookies and Analytics Data:
   Data collected via cookies and other tracking technologies is retained according to the lifespan of the cookie or for a maximum of 1 years. You can manage cookie preferences in your browser settings.

Deletion of Personal Data

You may request the deletion of your personal data by contacting us. However, please note that we may retain certain data as required by law or for legitimate business purposes, such as fraud prevention, dispute resolution, and compliance with regulatory obligations.

Updates to Retention Policy

We may periodically update our data retention practices to align with changing legal, regulatory, or business needs. Any changes to this policy will be reflected on this page.

Contact Us If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

Company Name: Uccharya Networks India Pvt Ltd

Address: Office 926/A, ST Bed Layout, Bangalore, Bangalore, Karnataka, India, 560034

Email ID: uccharyanetworksindia@gmail.com

Phone Number: +91 81470 62398